Workstream, an HR management platform for hourly workers, has unveiled its Workstream Assistant, a multilingual and customizable AI chatbot. This AI tool is the centerpiece of Workstream’s move towards a fully AI-powered workforce management solution, empowering businesses to connect with and retain hourly employees across diverse markets nationwide. With help from institutions like MIT, Google, Cornell, and Stanford, Workstream has developed the one of the first multilingual AI chatbot platform. This groundbreaking technology aims to enhance accessibility to AI for the over 80 million hourly workers in the United States.
Notably, research from the Urban Institute reveals that 14% of all U.S. workers and 20% of low-wage workers are immigrants using English as their second language, with these figures projected to increase. Workstream Assistant has been designed to comprehend a wide range of languages, catering to the evolving workforce. By utilizing machine learning, it provides applicants with comprehensive information about companies while collecting applicant data.
By enabling workers to communicate in their preferred language, Workstream Assistant empowers candidates to ask important questions about job positions and company culture. From inquiries about career advancement opportunities to insights into the work environment, applicants can thoroughly vet potential jobs through natural and authentic conversations. This approach encourages stronger matches between applicants and job roles, leading to improved hiring decisions and enhanced employee retention for businesses.
The CEO of Workstream underlines the significance of Workstream Assistant for the hourly workforce, stating, “Workstream Assistant represents a crucial breakthrough for the hourly workforce and is an indispensable tool for hiring managers and HR professionals in this domain. Its ability to bridge communication gaps and provide a seamless hiring experience makes it an essential resource for organizations seeking to attract and retain top talent in the competitive hourly workforce landscape.”
Workstream’s launch of Workstream Assistant signifies a major advancement for managing hourly workers. The multilingual and customizable AI chatbot addresses the communication needs of diverse workforces while streamlining the hiring process. This technology has the immense potential to reshape how organizations attract and retain top talent, ensuring success in the dynamic and competitive hourly workforce market, and it might one day impact how, regardless of language barriers, individuals could communicated more naturally with one another.
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