NEC Corporation has introduced the NEC Generative AI Service (NGAS) in Japan this month. This service offers business licenses for proprietary large language models (LLM), as well as dedicated hardware, software, and consulting services. The company plans to expand its services to new markets after the fiscal year 2024.
In addition to the NGAS, NEC has also collaborated with around 10 companies and universities to launch the “NEC Generative AI Advanced Customer Program.” This program works closely with customers to support the creation of customized models and the development of software and organizational structures to effectively utilize LLM.
To further enhance its generative AI capabilities, NEC has established the “NEC Generative AI Hub.” This specialized organization, comprised of researchers, engineers, consultants, and digital trust specialists, is dedicated to promoting the business transformation of NEC’s customers.
NEC aims to generate sales of 50 billion yen ($346 million USD) over the next three years through its generative AI-related businesses. The company recognizes the growing market potential in the field of generative AI, as more companies and local governments explore business transformation using various language models.
However, along with the benefits of generative AI come certain challenges. Security concerns such as information leakage and vulnerability, as well as issues related to accuracy and continuous system usage, need to be addressed. Additionally, for corporate use, it is crucial to utilize generative AI for essential purposes beyond just translation and summarization.
NEC has already begun utilizing generative AI for internal business operations since May of this year. The company created a safe and secure environment for employees to use the system, linking it with internal chat and web conferencing tools. With approximately 20,000 users and 10,000 daily interactions, the system has already proven its efficiency. NEC has seen an 80% reduction in man-hours required for source code creation, a 50% reduction in document creation time, and a significant decrease in meeting minute-taking time.
NEC’s generative AI stands out for its unique features. The compact model size also allows it to run on a standard GPU server, making it lightweight and efficient. Furthermore, NEC’s Generative AI Advanced Customer Program offers a range of support services, including consultant-led workshops, demonstration experiments, high-level human resource development, and the exchange of ideas between different industries. This program aims to unlock the full potential of generative AI for each participating company.
The partnership between NEC and Microsoft is pivotal to the success of NEC’s generative AI initiatives. By leveraging Microsoft Azure OpenAI Service and NEC’s own technology assets, NEC aims to help companies navigate the challenges of a rapidly evolving technological world and unlock new opportunities for growth and success.
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