University of North Carolina (UNC) Health, which joined in Epic’s generative AI program utilizing Microsoft Azure, is set to launch its internal chatbot tool with a small group of clinicians and administrators. Later this year, UNC plans to release a more polished AI-powered app, which will be a secure conversational bot similar to Chat GPT.
As the tool starts being implemented across its network of hospitals, healthcare campuses, and clinics later this year, the team expects to discover multiple other uses for it. UNC Health’s experts believe that this innovative technology will allow team members to spend more time with patients and less time in front of a computer.
UNC aims to lead the nation in safely applying this technology to benefit teams and patients. UNC Health partnered with Microsoft for expertise and processes in order to reduce friction and protect information, viewing this chatbot tool as the first step towards transforming healthcare operations using emerging AI technology.
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