AI technology is being used increasingly to make financial decisions, particularly for tax preparation. The promise and limitations of financial AI chatbots can be demonstrated by reviewing the new AI tax assistant released by H&R Block. Their AI tax chatbot is designed to answer common tax questions and to provide more personalized advice. It is trained on H&R Block’s own library of tax information. The H&R tax chatbot is available to certain paid subscription tiers of H&R Block’s services. Using the H&R Block AI chatbot should help their customers reduce the stress of doing taxes by potentially saving both time and money.
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